Shipping + Returns

Our lovely selection of handmade goods and gift items is available for Local Delivery within Toronto + the surrounding areas, as well as to be shipped within Canada and the USA. ​

For information on flower + plant delivery, please click here.


Delivery in Toronto + GTA:

Simply select Local Delivery at checkout, and our system will select the correct rate for your delivery address. We offer same day delivery if the order is placed by 11am. Our Local Delivery rates are as below. Click here for more details!

Local Neighbourhood: $8 - the Junction Triangle and surrounding area of our shop!

Toronto: $12 - the rest of Toronto, outside our local area. Includes Etobicoke.

GTA: $15 - Mississauga, Scarborough, Thornhill

Outer GTA: $18 - Ajax, Aurora, Bolton, Brampton, King City, Kleinburg, Maple, Markham, Newmarket, Oshawa, Pickering, Richmond Hill, Thornhill, Unionville, Vaughan, Whitby, Woodbridge

Local Ontario: $20 - Burlington, Hamilton, King City, Oakville

Shipping within Canada and to the USA:

We deliver everything aside from flowers, plants within Canada + the USA! If you are outside of our Local Delivery area, select Shipping at checkout, and our system will select the correct shipping rate for your address. 

We offer flat rate shipping within Canada for $15 and to the USA for $20.

All orders will be shipped within 3 business days.
We ship with Canada Post. Once your order has been shipped you will receive a confirmation email with your tracking number.

Ordering outside of Canada? 

Pictus Goods is not responsible for any additional fees such as duties or international taxes. We currently only ship to the USA outside of Canada.

Returns and Exchanges 

Returns can be made within 14 days of the purchase for an exchange or store credit. 

Price Adjustments 

Please note that we do not offer price adjustments after you have purchased an item, regardless of a sale or promotion we may be having.

Order Issues?

Oh no! If your parcel and/or product arrives damaged, please send a clear picture and brief description of the damage within 24 hours of receiving it.