Shipping + Returns

We offer a lovely selection of handmade goods that ship to Canada and USA.
This page outlines shipping information for our handmade goods. ​


For information on flower + plant delivery, please click here.



All orders will be shipped within 3 business days.
We ship with Canada Post. Once your order has been shipped you will receive a confirmation email with your tracking number.

We offer flat rate shipping within Canada for $15 and to the USA for $20. ​
Shipping in Canada is free on orders over $150!

Live in Toronto and want to pick up your order?

Select “In-Store Pick-up” at checkout to pick up your order at our brick and mortar shop located at 1561 Dupont Street. We can have your order ready within two hours! 

Ordering outside of Canada? 

Pictus Goods is not responsible for any additional fees such as duties or international taxes. We currently only ship to the USA outside of Canada.

Returns and Exchanges 

Returns can be made within 14 days of the purchase for an exchange or store credit. 

Price Adjustments 

Please note that we do not offer price adjustments after you have purchased an item, regardless of a sale or promotion we may be having.

Order Issues?

Oh no! If your parcel and/or product arrives damaged, please send a clear picture and brief description of the damage within 24 hours of receiving it.