♡ shipping + returns

Our lovely selection of gifts and handmade items are available for Local Delivery within Toronto + the surrounding areas, as well as to be shipped within Canada and the USA. ​

If you are sending anything (gifts + / or flowers) within Toronto + the GTA, or need information on flower delivery, please click here.

Delivery in Toronto / GTA

Simply select 'Local Delivery' at checkout, and our system will select the correct rate for your delivery address. We offer same day delivery if the order is placed by 11am. Click here for more details!

Local Delivery Zones

Local Neighbourhood: the Junction Triangle and surrounding area of our shop!

Toronto: the rest of Toronto, outside our local area. Includes Etobicoke.

GTA: Mississauga, Scarborough, Thornhill

Outer GTA: Ajax, Aurora, Bolton, Brampton, King City, Kleinburg, Maple, Markham, Newmarket, Oshawa, Pickering, Richmond Hill, Thornhill, Unionville, Vaughan, Whitby, Woodbridge

Local Ontario: Burlington, Hamilton, King City, Oakville

Shipping Within Canada + to the USA

We deliver everything aside from flowers, plants within Canada + the USA! If you are outside of our Local Delivery area, select Shipping at checkout, and our system will select the correct shipping rate for your address. 

We offer flat rate shipping within Canada for $15 and to the USA for $20.

All orders will be shipped within 3 business days.
We ship with Canada Post. Once your order has been shipped you will receive a confirmation email with your tracking number.

Ordering outside of Canada?

Pictus Goods is not responsible for any additional fees such as duties or international taxes.

Returns + Exchanges

Returns can be made within 14 days of the purchase for an exchange or store credit. We do not offer refunds.

Price Adjustments

Please note that we do not offer price adjustments after you have purchased an item, regardless of a sale or promotion we may be having.

Order Issues

Oh no! If your parcel and/or product arrives damaged, please send hello@pictusgoods.com a clear picture and brief description of the damage within 24 hours of receiving it.